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Account

Is there a way to be notification of my login?
You can be notified by setting up a login alert. You will receive a notification of the login you are using to your registered e-mail address. To set this ...
Wed, Jan 17, 2024 at 7:06 PM
If I create multiple subaccounts, can I scan at the same time?
Creating a sub-account does not allow simultaneous scanning. The number of simultaneous scans depends on the license plan you have signed up for. The n...
Wed, Mar 23, 2022 at 3:37 PM
Is there a feature to set the login IPs that all accounts created are allowed to use at once?
This can be handled by Common Login Settings.  The IPs of all accounts, including subaccounts, can be set in the ""Common Login Allowed IP" ...
Thu, Oct 3, 2024 at 11:52 AM
I want to display on the dashboard and in Announce what I want to make known to users.
This can be set from Account > Announce Management. This function is available when the account authority is "Administrator" or higher. ■S...
Wed, Mar 23, 2022 at 2:59 PM
Is it possible to set up two-factor authentication using a one-time password (OTP) for AeyeScan login?
This can be set from Account> Account Settings> Login Settings > Configure Two Factor Authentication. It is also possible to make the two-...
Wed, May 25, 2022 at 1:10 PM
When you register a sub-account, the message "The provided login ID is not available." will be displayed.
You cannot register if the Login ID you entered is already in use, for example. Even if you delete or deactivate a sub-account, you will not be able t...
Wed, Jan 17, 2024 at 7:19 PM