AeyeScan Support Portal

■Released after a period of time Account lock will be released after a certain period of time. ■Unlocking by Administrator Account Account locks can b...

You can be notified by setting up a login alert. You will receive a notification of the login you are using to your registered e-mail address. Please go to...

The number of sub-accounts and domains that can be registered depends on the license plan. The internal sub-account license keys are preloaded and customer...

Once registered, the domain and site cannot be deleted. However, both the domain and site can be hidden. It is also possible to redisplay them. ・Hiding...

■Master account: 1 ID in principle In principle, one master account is assigned after the service contract is signed. The DB of crawl and scan data will b...

Creating a sub-account does not allow simultaneous scanning. The number of simultaneous scans depends on the license plan you have signed up for. The n...

This can be handled by Common Login Settings.  The IPs of all accounts, including subaccounts, can be set in the ""Common Login Allowed IP" ...

This can be set from Account > Announce Management. This function is available when the account authority is "Administrator" or higher. ■S...

AeyeScan supports integration with Microsoft Azure Active Directory (Azure AD)* and Google accounts. For Azure AD, linkage is done by object ID. Thi...

AeyeScan supports integration with Microsoft Azure Active Directory (Azure AD)* and Google accounts. For Azure AD, linkage is done by object ID. Thi...