Account

How to unlock your account
■Released after a period of time Account lock will be released after a certain period of time. ■Unlocking by Administrator Account Account locks can b...
Wed, Mar 23, 2022 at 2:59 PM
Is there a way to be notification of my login?
You can be notified by setting up a login alert. You will receive a notification of the login you are using to your registered e-mail address. Please go to...
Wed, Mar 23, 2022 at 3:36 PM
Is the license key a sub-account-only or domain-only concept?
The number of sub-accounts and domains that can be registered depends on the license plan. The internal sub-account license keys are preloaded and customer...
Wed, Mar 23, 2022 at 3:37 PM
What is the procedure for deleting a domain and site once registered?
Once registered, the domain and site cannot be deleted. However, both the domain and site can be hidden. It is also possible to redisplay them. ・Hiding...
Wed, Mar 23, 2022 at 3:37 PM
About Account (Authorization)
■Master account: 1 ID in principle In principle, one master account is assigned after the service contract is signed. The DB of crawl and scan data will b...
Wed, Mar 23, 2022 at 3:30 PM
If I create multiple subaccounts, can I scan at the same time?
Creating a sub-account does not allow simultaneous scanning. The number of simultaneous scans depends on the license plan you have signed up for. The n...
Wed, Mar 23, 2022 at 3:37 PM
Is there a feature to set the login IPs that all accounts created are allowed to use at once?
This can be handled by Common Login Settings.  The IPs of all accounts, including subaccounts, can be set in the ""Common Login Allowed IP" ...
Wed, Mar 23, 2022 at 3:37 PM
I want to display on the dashboard and in Announce what I want to make known to users.
This can be set from Account > Announce Management. This function is available when the account authority is "Administrator" or higher. ■S...
Wed, Mar 23, 2022 at 2:59 PM
Can I use single sign-on (SSO) with my Google account?
AeyeScan supports integration with Microsoft Azure Active Directory (Azure AD)* and Google accounts. For Azure AD, linkage is done by object ID. Thi...
Thu, Apr 28, 2022 at 10:58 PM
Can I use single sign-on (SSO) with Azure AD?
AeyeScan supports integration with Microsoft Azure Active Directory (Azure AD)* and Google accounts. For Azure AD, linkage is done by object ID. Thi...
Mon, May 23, 2022 at 4:07 PM