When you register a sub-account, the message "The provided login ID is not available." will be displayed. : AeyeScan Support Portal

When you register a sub-account, the message "The provided login ID is not available." will be displayed. Print

Modified on: Wed, Jan 17, 2024 at 7:19 PM

You cannot register if the Login ID you entered is already in use, for example.

Even if you delete or deactivate a sub-account, you will not be able to use the login ID once registered.

In addition, AeyeScan has a system-wide specification that once a login ID is registered, it cannot be used to register an account.

We apologize for the inconvenience, but please change your login ID and register again.

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