Information on AeyeScan is disseminated in the following ways.
| Information | How to contact you | Frequency |
|---|---|---|
| Release information | Announcements on AeyeScan | Weekly updates |
| Summary of release information | Our e-newsletter | Distributed once a month |
| Outage information/emergency maintenance* | Emergency distribution emails and Announcements on AeyeScan | each time |
| Future release information | On our corporate website and Announcements on AeyeScan | each time |
| Information on the use of technology | Technology blog (Qiita) | Irregular |
*In the event of a fault/emergency maintenance that will negatively impact the user, the user will be notified in advance by email.
Email notifications will be sent to the account registered with AeyeScan.
Functional updates and other updates that are not expected to have a significant negative impact are posted in the notices on AeyeScan.
■ Incident contact details
If you have confirmed that an incident has occurred, please contact us using the contact details below.
For inquiries and support services