There may be no response from the target site and the scan may have been suspended.

Possible reasons are as follows.


■If the target site is stopped due to scanning load

In some cases, scanning at a "slower" or "1 browser" speed may solve the problem.


When blocked by security devices, etc.

If you have installed security devices such as IDS/IPS/WAF, there is a possibility that AeyeScan communication is considered as an attack and access is blocked.

If you have installed a security device, please set the IP address of AeyeScan as an unblocked IP address.


access source IP address

I am using a firewall to restrict access. What is the IP address of the access source?


It is also possible that the IP address of AeyeScan is already blocked.

In that case, copy the scan data once and crawl again.

(Copying of scan data can be performed from "Copy" in the hamburger menu on the right side of the scan list.)

If the crawl fails after crawling again, the AeyeScan IP address may be blocked.


If a Scan paused occurs, you can check the details of the error and how to respond to it from the notification (bell mark) in the upper left corner of the AeyeScan page.

・The notification (bell mark) at the top of the page