Troubleshooting

Crawl Error occurs after crawling starts
After crawling, a "Crawl Error" may occur and the crawl may fail. In the above cases, AeyeScan may not be able to connect to the target site, ...
Mon, Apr 11, 2022 at 3:35 PM
After crawling starts, the page does not appear in the screen transition diagram. Or only a few are displayed.
After crawling starts, "Crawl Error" may not occur, but the screen transition diagram may show no or only a few pages that have not been retrieved...
Mon, Apr 11, 2022 at 3:35 PM
Crawl of some pages fails after crawl execution
After crawl execution, pages are retrieved on the screen transition diagram, but some pages you want to crawl may not be retrieved. In the above case, plea...
Fri, May 19, 2023 at 1:55 PM
Crawl fails to crawl pages after login after crawl execution
If a login page exists during crawling, AeyeScan automatically logs in using the authentication information set in the "Normal login settings" in ...
Fri, Apr 15, 2022 at 4:13 PM
Crawling takes a long time. Crawl never finishes.
If crawling takes a long time or does not finish after crawling has started, the following are possible causes. ■Cause 1. It is possible that similar p...
Mon, Oct 24, 2022 at 2:56 PM
Multiple similar pages appear in the screen transition diagram.
If AeyeScan determines that a screen is similar to another screen during automatic crawling, it judges that scanning is unnecessary and automatically exclud...
Wed, Nov 29, 2023 at 3:27 PM
I set up safe mode but crawled through the "contact" and "purchase" functions.
In Safe Mode, the "Contact Us" and "Post to Bulletin Board" functions are controlled not to crawl before logging in, and the "Purch...
Fri, Apr 15, 2022 at 4:15 PM
Scan stops during scan execution
The target site may be down or access may be blocked due to the scan. Please check the following "Scan Paused" on scan after crawl completion...
Mon, Apr 11, 2022 at 5:09 PM
Scanning takes a long time. Scanning never finishes.
After the scan is started, it may take a long time to scan or the scan may not be completed. Please check the following possible causes. ■Cause 1. ...
Thu, Jan 12, 2023 at 2:32 PM