Troubleshooting

Crawl Error occurs after crawling starts
After crawling, a "Crawl Error" may occur and the crawl may fail. In the above cases, AeyeScan may not be able to connect to the target site, ...
Mon, Apr 11, 2022 at 3:35 PM
After crawling starts, the page does not appear in the screen transition diagram. Or only a few are displayed.
After crawling starts, "Crawl Error" may not occur, but the screen transition diagram may show no or only a few pages that have not been retrieved...
Mon, Apr 11, 2022 at 3:35 PM
Crawl of some pages fails after crawl execution
After crawling, pages are retrieved on the screen transition diagram, but some pages may not be retrieved. Please check the following cases. ■Cause 1. ...
Mon, Apr 11, 2022 at 3:48 PM
Crawl fails to crawl pages after login after crawl execution
If a login page exists during crawling, AeyeScan automatically logs in using the authentication information set in the "Normal login settings" in ...
Fri, Apr 15, 2022 at 4:13 PM
Crawling takes a long time. Crawl never finishes.
If crawling takes a long time or does not finish after crawling has started, the following are possible causes. ■Cause 1. It is possible that similar p...
Fri, Apr 15, 2022 at 4:11 PM
Multiple similar pages appear in the screen transition diagram.
If multiple similar pages appear in the screen transition diagram after crawling, please check the following There are two ways to exclude similar pages fr...
Mon, Apr 11, 2022 at 4:34 PM
I set up safe mode but crawled through the "contact" and "purchase" functions.
In Safe Mode, the "Contact Us" and "Post to Bulletin Board" functions are controlled not to crawl before logging in, and the "Purch...
Fri, Apr 15, 2022 at 4:15 PM
Scan stops during scan execution
The target site may be down or access may be blocked due to the scan. Please check the following "Scan Paused" on scan after crawl completion...
Mon, Apr 11, 2022 at 5:09 PM
Scanning takes a long time. Scanning never finishes.
After the scan is started, it may take a long time to scan or the scan may not be completed. Please check the following possible causes. ■Cause 1. ...
Wed, Sep 7, 2022 at 4:29 PM