AeyeScan Support Portal

After crawling, a "Crawl Error" may occur and the crawl may fail. In the above cases, AeyeScan may not be able to connect to the target site, ...

After crawling starts, "Crawl Error" may not occur, but the screen transition diagram may show no or only a few pages that have not been retrieved...

After crawl execution, pages are retrieved on the screen transition diagram, but some pages you want to crawl may not be retrieved. In the above case, plea...

If a login page exists during crawling, AeyeScan automatically logs in using the authentication information set in the "Normal login settings" in ...

If crawling takes a long time or does not finish after crawling has started, the following are possible causes. ■Cause 1. It is possible that similar p...

If AeyeScan determines that a screen is similar to another screen during automatic crawling, it judges that scanning is unnecessary and automatically exclud...

In Safe Mode, the "Contact Us" and "Post to Bulletin Board" functions are controlled not to crawl before logging in, and the "Purch...

The target site may be down or access may be blocked due to the scan. Please check the following "Scan Paused" on scan after crawl completion...

After the scan is started, it may take a long time to scan or the scan may not be completed. Please check the following possible causes. ■Cause 1. ...