AeyeScan Support Portal
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First time use
Step1 Start Guide
Step2 Create an account
Step3 Register Domain
Step4 Domain Activation
Step5 Register and run the scan
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I want to diagnose the production site.
I want to know the basic operation of manual crawl
I want to combine auto and manual crawl
I want to reduce the time it takes to scan
I want to modify the results of crawl with a remote browser.
I want to reuse the results of the manual crawl I created
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How do I change the language?
Slack Webhook Notification
Teams Webhook Notification
Custom Webhook Settings
GitHub App Notification
What values should be entered into the form during auto-crawl?
What are the differences in functionality between manual crawling using a remote browser and manual crawling using a plugin?
What is Auto Fetch and Auto Chase?
Can I delete scan info?
Please tell me about the lock function.
What is the status of the crawl scan shown in the scan details?
What is the "Exclude Similar Pages"?
What is API key management and how is it used?
Is there a list of functions that can be performed by account permissions?
How to unlock your account
Account Roles and Permissions
How to change or reset your password
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New scan creation by free-format input
Multilingual support for form entry values
Natural language specification of the Crawl/Scan Target Settings.
Automatic generation of vulnerability info.
Automatic creation of the Overall Comments
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First Time Users / Start Guide
Generative AI option
How to determine a false positive
API Scan Option
I am using a firewall to restrict access. What is the IP address of the access source?
What kind of items are included in the scan items?
How can I reduce the impact of vulnerability scans when conducting crawl scans in production environments?
How long does it take to scan?
Have you performed the "Prohibited Activities" scan items listed under "Penetration Testing" in AWS?
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What sites are uncrawlable or difficult to crawl?
Can more than one user simultaneously crew and scan?
I want to remove the admin panel from the crawl/scan target.
How do I crawl if I am loading a library from an external site such as jQuery?
How can I exclude certain pages from being crawled or scanned?
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Can I download the scan results as a file?
If I do a second scan, can I copy and reuse the scan information?
I want to run scans only during the day. Can I specify a specific time?
Can I add comments to the scan results?
Is it possible to scan sites that have a Web Application Firewall (WAF) in place?
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Can I change the logo, title, footer, etc. on the report cover?
Can I change the severity and CVSS of detected vulnerabilities individually?
Can the number of pages of basic information and the scan start/end time be changed when the report is output?
I have detected a lot of false positives and would like to exclude them from the report output.
I have over-detected, is there any way to keep it out of the report?
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Is there a way to be notification of my login?
If I create multiple subaccounts, can I scan at the same time?
Is there a feature to set the login IPs that all accounts created are allowed to use at once?
I want to display on the dashboard and in Announce what I want to make known to users.
Can I login to AeyeScan with single sign-on (SSO) using my Google account?
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Is there a function to configure settings to the "hosts file"?
Is it safe to delete the Key file used for domain activation?
What is the procedure for deleting a domain and site once registered?
Does the scan for mobile mean a website and a switchable smartphone site?
Crawling takes a long time. Crawl never finishes.
After crawling starts, the page does not appear in the screen transition diagram.（Only a few are displayed.）
Crawl of some pages fails after crawl execution
Crawl fails to crawl pages after login after crawl execution
Multiple similar pages appear in the screen transition diagram.
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Scanning takes a long time. Scanning never finishes.
Scan stops during scan execution
"Scan Paused" is displayed during scanning
I re-scanned the site where I found the vulnerability, but it is no longer detected
It will be displayed as "Inactive Domain Activation is Required".
I purchased the Activation Skip option, but it shows that server authentication is required.
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