AeyeScan Support Portal

First Time Users / Start Guide 7

• Step1 Start Guide
• Step2 Create an account
• Step3 Register Domain
• Step4 Domain Activation
• Step5 Register and run the scan

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Manual Crawl 4

• Manual crawl operations (Remote Browser)
• Step1 Manual Crawl Start Guide
• Step3 How to crawl
• Step2 Install the plugin

Customer Support 3

• For inquiries and support services
• Support Portal Site Information
• Troubleshooting Guide

Generative AI option 6

• New scan creation by free-format input
• Multilingual support for form entry values
• Login Settings for Escalation of Privilege
• Natural language specification of the Crawl/Scan Target Settings.
• Automatic generation of vulnerability info.

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Troubleshooting 9

• Crawl Error occurs after crawling starts
• After crawling starts, the page does not appear in the screen transition diagram. Or only a few are displayed.
• Crawl of some pages fails after crawl execution
• Crawl fails to crawl pages after login after crawl execution
• Crawling takes a long time. Crawl never finishes.

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