AeyeScan Support Portal

Basic Info. 9

• I am using a firewall to restrict access. What is the IP address of the access source?
• What kind of items are included in the scan items?
• How can I reduce the impact of vulnerability scans when conducting crawl scans in production environments?
• How long does it take to scan?
• Have you performed the "Prohibited Activities" scan items listed under "Penetration Testing" in AWS?

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Crawl 25

• What sites are uncrawlable or difficult to crawl?
• Can more than one user simultaneously crew and scan?
• I want to remove the admin panel from the crawl/scan target.
• How can I exclude certain pages from being crawled or scanned?
• What values should be entered into the form during auto-crawl?

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Scan 26

• Can I download the scan results as a file?
• If I do a second scan, can I copy and reuse the scan information?
• I want to run scans only during the day. Can I specify a specific time?
• Can I add comments to the scan results?
• Please explain why there are differences in the results of multiple scans of the same site.

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Report 9

• Can I change the logo, title, footer, etc. on the report cover?
• Can I change the severity and CVSS of detected vulnerabilities individually?
• Can the number of pages of basic information and the scan start/end time be changed when the report is output?
• I have detected a lot of false positives and would like to exclude them from the report output.
• I have over-detected, is there any way to keep it out of the report?

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Account 6

• Is there a way to be notification of my login?
• If I create multiple subaccounts, can I scan at the same time?
• Is there a feature to set the login IPs that all accounts created are allowed to use at once?
• I want to display on the dashboard and in Announce what I want to make known to users.
• Is it possible to set up two-factor authentication using a one-time password (OTP) for AeyeScan login?

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Domain 3

• Is there a function to configure settings to the "hosts file"?
• Is it safe to delete the Key file used for domain activation?
• What is the procedure for deleting a domain and site once registered?

Others 9

• Does the scan for mobile mean a website and a switchable smartphone site?
• Is it possible to scan sites that have a Web Application Firewall (WAF) in place?
• Can single page applications (SPA) be scan?
• Can you scan a smartphone site?
• About using a hosting service

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