AeyeScan Support Portal

If crawling takes a long time or does not finish after crawling has started, the following are possible causes. ■Cause 1. It is possible that similar p...

After crawling starts, "Crawl Error" may not occur, but the screen transition diagram may show no or only a few pages that have not been retrieved...

After crawl execution, pages are retrieved on the screen transition diagram, but some pages you want to crawl may not be retrieved. In the above case, plea...

If a login page exists during crawling, AeyeScan automatically logs in using the authentication information set in the "Normal login settings" in ...

If AeyeScan determines that a screen is similar to another screen during automatic crawling, it judges that scanning is unnecessary and automatically exclud...

In Safe Mode, the "Contact Us" and "Post to Bulletin Board" functions are controlled not to crawl before logging in, and the "Purch...

For sites where double login is prohibited, it is possible to crawl by selecting "Single Login Mode" under Scan Settings > Scan Speed. *This c...

After crawling, the following page-loading animation or blank page may be displayed and subsequent pages may not crawl. If a page takes a long time...

If you are having trouble getting pages or feel that the number of pages is less than expected, please try the following. 　1. Add a domain to be crawled...

The login is still performed when safe mode is enabled. However, in cases where the page after login is not patrolled, this may be due to the fact that the ...